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March 2012 Blog Posts (11)

Retailers Add Gadgets for Shoppers at Ease With Technology



Added by Larry McLean on March 28, 2012 at 4:17pm — No Comments

Tenpin Bowling as Emerging Popular Sport of PAKISTAN

Tenpin Bowling as

Emerging Popular Sport 


by Romis Ali, Joint Secretary  of Pakistan Tenpin Bowling Federation & Founder General Secretary of Sindh Tenpin Bowling Association and Author of Concept "…


Added by Romis Ali on March 16, 2012 at 1:35am — No Comments

Your Execution Sucks

I know that sounds harsh, but let me tell you why that is...before you go
for the rope and the tree and then me!
Most of us haven't created a culture that gets our employees involved.
Instead, we have employees, who at best, will listen to what we say and do
what we say. Maybe.
But if they don't buy into it, then their execution, like a football team
on a bad day, will be lackadaisical, sluggish, and at worst, really…

Added by fred kaplowitz on March 15, 2012 at 11:15am — No Comments

Are You Getting Your Share?

In recent months, I have had the opportunity to work with “The Millennium
Theatre”, a 1,400 seat venue, in Brooklyn’s Brighton Beach, a predominantly
Russian community, frequently referred to as “Little Odessa.”  Over 100,000
Russians call Brighton Beach their home and, for years, “The Millennium
Theatre” catered to the needs of this community by promoting Russian
singers, actors, dancers, comedians and circus acts.

Added by fred kaplowitz on March 15, 2012 at 11:14am — No Comments

Focus Your Priorities

I read a recent quote from Maggie Fox, CEO of  Social Media, a Toronto
based company that handles social media for large businesses. It
goes something like this:
"If you have more than three priorities, then you have no priorities."
To better manage your time, why not write down just three goals for the
day. Just three.
And try to accomplish those.
So often we set ourselves up for failure because we have a hundred…

Added by fred kaplowitz on March 15, 2012 at 11:14am — No Comments

Our One Trick Pony is Out of Tricks? Now What?

According to the latest Nielsen reports, Americans spent an average of 33
hours per week watching TV and about 17 hours on the Internet.  In many
cases, these activities were done simultaneously.
With our industry's infatuation with all things "Internet", we have largely
ignored one of the popular mediums available to us to get our message out.
The reasons for this are many, but here are a few, "it costs too much",

Added by fred kaplowitz on March 15, 2012 at 11:13am — No Comments

NFL Hall of Famer Lynn Swann Joins Steeler Wide Receiver Antonio Brown to Kick Off Big Brothers Big Sisters National Bowl For Kids’ Sake Fundraiser; Organization Looks to Top $21 million in Donations

Pittsburgh, PA, (March 7, 2012) –Steeler legend and Super Bowl Champion Lynn Swann and Pro Bowl Player and Steeler MVP Antonio Brown will be in Pittsburgh, Sunday, March 11, to kick off Big Brothers Big Sisters’ national Bowl for Kids’ Sake fundraiser.  The opening ceremony event is sponsored by the Arby’s Foundation. 


Bowl for…


Added by Jill Godsey on March 7, 2012 at 6:11am — No Comments

Every Question You Ask Is Expensive

The good news is I have been receiving questions from more proprietors
interested in finding out how to get more information about their
customers. I frequently refer them to which is
an on line research company that helps you to send, manage and analyze the
results of a questionnaire to your data base.
The bad news is that "questionnaire writing and market research…

Added by fred kaplowitz on March 2, 2012 at 8:03am — No Comments

Revolutionizing The Perfect

I read a quote the other day that went something like this,
“revolution: it destroys the perfect and enables the impossible.”
      The record business was almost the perfect business, new records, new
      artists, and new sales; seemed like it could go on forever.
      Then digital hit and the perfect business became revolutionized never
      to be that perfect again.
      Once upon a time, the bowling business was the…

Added by fred kaplowitz on March 2, 2012 at 8:02am — No Comments

The Difference Between "The Wills and "The Will Nots"

I have been on a bit of a rant lately as it pertains to customer service.
Maybe its because I see so much bad service in my travels that I am often
astounded when I get good service. More often than not, bad service
prevails. WHY?
Some people say that today's employees just don't care; that they don't
make enough to put up with customer abuse, anger and frustration so they do
as little as possible.  Others say it is lack of…

Added by fred kaplowitz on March 2, 2012 at 8:02am — No Comments

"Stupid John", The Customer Service Nightmare Maker

You Can't Make This Stuff Up.
So there I was knee deep in mud, trying to get my SAAB away from the tree
that it decided to visit into when I thought I better call a tow truck
operator. Alex’s Towing was recommended by a bunch of people here in
Elmsford, NY so I called the place and they sent someone out to separate
the two love birds.
The next day when I called the company and said I would like them to take

Added by fred kaplowitz on March 2, 2012 at 8:01am — No Comments

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