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August 2010 Blog Posts (9)

What's in a Center? Part 1

A continuing problem in the industry is how to train people to give GREAT customer service. I believe the key is for employees to learn how customers think. I have been writing a training manual based on that idea, which I have…

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Added by David Spiegel on August 31, 2010 at 9:16am — No Comments

Overlooked Markets

Click on 'View Fred Kaplowitz's Blog' above to see all my posts.


1 out of 4 children registered for kindergarten this year are Hispanic. 1 out…
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Added by fred kaplowitz on August 30, 2010 at 5:25am — No Comments

Football season idea

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Added by Christopher Swanson on August 25, 2010 at 8:30pm — 1 Comment

The Ice Cream

Click on 'View Fred Kaplowitz's Blog' above to see all my posts.…
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Added by fred kaplowitz on August 23, 2010 at 6:52am — No Comments

Readers Write

Click on 'View Fred Kaplowitz's Blog' above to see all my posts.


Last week I posted my…
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Added by fred kaplowitz on August 23, 2010 at 6:48am — No Comments

Digging Deeper

Click on 'View Fred Kaplowitz's Blog' above to see all my posts.


Reports around our…
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Added by fred kaplowitz on August 16, 2010 at 6:31am — No Comments

Kindle vs iPad

Click on 'View Fred Kaplowitz's Blog' above to see all my posts.


I read a report the other…
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Added by fred kaplowitz on August 9, 2010 at 6:04am — No Comments

What You Always Suspected Is Here

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Added by fred kaplowitz on August 5, 2010 at 5:51am — No Comments

A Sofa Buying Experience Gone Awry

Click on 'View Fred Kaplowitz's Blog' above to see all my posts.


A 97-year-old woman buys a…
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Added by fred kaplowitz on August 5, 2010 at 5:43am — No Comments

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