Bowling Industry Online

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What The Dali Lama Can Teach Us About Customer Service

The Dali Lama,when asked what surprised him most about humanity answered:

“Man.”Because he sacrifices his health in order to make money.

Then he sacrifices money to recuperate his health.

And then he is so anxious about the future that he does not enjoy the
present; the result being that he does not live in the present or the

He lives as if he is never going to die.  And then dies having never

How you deliver the bowling experience and to the extent you can make your
customer more satisfied about the present and less anxious about the
future will correlate with your success.

'Cause the business is not about you.

It's always about continually satisfying customers.

What do you think?

Fred Kaplowitz can be reached @ 516 359 4874 or

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